Technology- A Catalyst For Organizational Changes

The biggest banking group in Italy, Banca Intesa is among the largest banks in Europe and has total assets worth Euro 271 billion (USD 325 billion). With over 3000 branches spread across
Italy servicing 8 million customers and over 800 international branches in nearly 30 countries servicing 3.5 million customers, Banca Intesa is a full service banking group that provides a wide range of retail, commercial banking and other financial services.

Banca Intesa group originated from the integration of three major players in Italy's banking system - Banco Ambrosiano Veneto and Cariplo in 1996, then with Banca Commerciale Italiana (BCI) in 2001. While this merger created the largest banking group in Italy,