The Next Wave of Internet Banking

To meet the challenge of creating an effective online banking service offering that meets the requirements of a sophisticated customer and is also secure, robust and future-proof, banks need to re-evaluate their existing platforms and harness new-age technology.

Online banking, which recently celebrated its 10th anniversary, has come a long way over the past decade. Having experienced both the highs of the halcyon days of the dotcom boom era when banking over the Internet was lauded as the break-through development destined to replace brick-and-mortar branches, and the subsequent lows of the immediate post-dotcom period when it was often accused of having reneged on its initial promise of providing low-cost convenient